Skype For Business Mac We Couldn%27t Sign You In

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Get Skype Sign-in problems support for your All products and stay connected with friends and family from wherever you are. Therefore end users do not have to sign in (and remember different credentials) each time they log in to a different environment/application. (Outlook, Skype, OneDrive etc). In order to do that, it uses the Office 365 credentials previously cached in the Windows Credentials manager. More on that later. If Skype for Business asks you for your user ID, in most cases it is the same as your sign-in address-for example, bobk@contoso.com. If that doesn't work, try the same credentials you use when signing in to your organization's network-for example, CONTOSO bobk. Did this solve your problem?

Skype for Business meetings use video options from previous sessions you have created. If you schedule a new Skype for Business meeting without a camera, or without editing the video options, any new meeting you create will not have video capability.

Enable video for a new Skype Meeting space:

  1. Ensure that your camera and microphone are working and enabled
  2. Start with scheduling a Skype for Business meeting by clicking the New Skype Meeting button from the Outlook Calendar view
  3. Click on Meeting Options.
  4. In the Skype Meeting Options window, ensure that A new meeting space is selected. This will allow you to change the settings below it. Block attendees' video must remain unchecked to display video.
  5. Once you have finished changing your settings, click Remember Settings if you want these to be the default settings for all Skype meetings you create or click OK to only use these settings for this meeting.

Reset assigned conference information:

Sign

If the instructions above are unsuccessful, follow the steps below to reset the assigned conference information.

NOTE: Your Skype for Business Meeting URL will change. You must restart Outlook and re-distribute the meeting invite with the new URL.

  1. In Skype for Business, click the down arrow next to the gear icon.
  2. Select Tools, then Dial-in Conferencing Settings.
  3. This will open a webpage in your preferred browser. At this page, click Sign in.
  4. Enter 'fsu' followed by your FSUID and password. And click Sign in.
  5. After signing in, click on the link labeled Reset my Assigned Conference information.
  6. Click Yes on the confirmation popup to reset your Skype for Business conferencing information.
  7. The process will be complete when you are returned to the previous screen with green text stating that your information has been reset. Remember, you must restart Outlook and re-distribute the meeting invite with the new URL.
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Problem

When you try to sign in to Lync Mobile 2013, you may receive one of the following error messages:

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  • Can't sign in. Please check your account information and try again.
  • Can't connect to the server right now. Please try again.
  • The server name or sign-in address is incorrect. Please check them and retry.

Solution

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You can resolve most sign-in issues in Lync Mobile 2013 by following these steps:

  1. Make sure that the sign-in address and password are entered correctly. In most cases, the domain and user name are not required.

  2. Expand More Details, and then click Clear My Sign-in Info to remove any cached server names or sign-in addresses.

  3. Office 365 Skype for Business Online (formerly Lync Online) administrators can use the Remote Connectivity Analyzer to make sure that the necessary DNS records for Skype for Business Online are configured. To do this, click the Office 365 tab, and then click Office 365 Lync DNS Test.

    For more information, see Troubleshooting Skype for Business Online DNS configuration issues in Office 365.

  4. Switch between Wi-Fi and carrier data to try to isolate the issue. Amf roadmaster bike serial numbers. Verify connectivity to other websites and services over both kinds of connections.

  5. Try to sign in by using other clients and computers.

  6. You recently updated the Operating System (OS) software for your device. Before you applied the update, the Lync Mobile 2013 client worked as expected. After you installed the update, the Lync Mobile 2013 client fails. Be aware that after you contact Microsoft technical support for help, you may have to contact the manufacturer of your device to obtain the correct resources for the issue.

More Information

These errors may occur for one or more of the following reasons:

Skype For Business Mac We Couldn%27t Sign You In
  • The user's credentials aren't correct. Either the password is incorrect or the sign-in address was entered incorrectly.
  • The server is too busy or unreachable over your current connection.
  • The server can't be found, based on the sign-in address. Either the domain was typed incorrectly or the necessary DNS records for mobile connectivity aren't set up.
  • You installed updated OS software and resources or settings may have to be configured for Lync Mobile 2013 to work correctly.

For help with the Microsoft Lync Mobile 2010 clients, see the following Microsoft Knowledge Base articles:

Skype For Business We Couldn't Sign You In Mac

  • 2636329 'Cannot connect to the server' error message when Skype for Business Online users try to sign in to the Lync 2010 mobile client on a mobile device
  • 2636318 How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Windows Phone 7
  • 2636320 How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Apple iOS
  • 2636313 How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Google Android
  • 2636322 How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Nokia Symbian

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Still need help? Go to Microsoft Community.